At Shakya Singing Bowl Gallery, we are committed to ensuring that our customers are completely satisfied with their purchases. We understand that sometimes a product may not meet your expectations, and in such cases, we offer a straightforward return process.
If you are not satisfied with the product you receive, you may request a return. To initiate a return, please contact our customer service team within 3 days of receiving your order. We will guide you through the process and provide you with the necessary return authorization.
Please ensure that the product is returned in its original condition, including all packaging, accessories, and documentation. Once we receive the returned product and verify its condition, we will process your refund.
Important Notes:
- The return shipping cost from your location to ours will be your responsibility.
- We recommend using a trackable shipping method to ensure the safe return of the product.
- Upon receiving and inspecting the returned goods, we will issue a refund for the full purchase price. Please allow 3 business days for the refund to be processed and reflected in your original payment method.
We value your business and strive to make every experience with Shakya Singing Bowl Gallery a positive one. If you have any questions or concerns about our return policy, please don’t hesitate to contact us. We are here to assist you and ensure your satisfaction.
Thank you for choosing Shakya Singing Bowl Gallery!